𝐅𝐫𝐨𝐦 𝐀𝐥𝐦𝐨𝐬𝐭 𝐆𝐨𝐢𝐧𝐠 𝐎𝐮𝐭 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐨 𝐓𝐡𝐫𝐢𝐯𝐢𝐧𝐠 𝐀𝐠𝐚𝐢𝐧: 𝐎𝐧𝐞 𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐓𝐡𝐞𝐫𝐚𝐩𝐲 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞'𝐬 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐲
Dec 29, 2022𝐅𝐫𝐨𝐦 𝐀𝐥𝐦𝐨𝐬𝐭 𝐆𝐨𝐢𝐧𝐠 𝐎𝐮𝐭 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐨 𝐓𝐡𝐫𝐢𝐯𝐢𝐧𝐠 𝐀𝐠𝐚𝐢𝐧: 𝐎𝐧𝐞 𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐓𝐡𝐞𝐫𝐚𝐩𝐲 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞'𝐬 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐲
𝐂𝐚𝐬𝐞 𝐒𝐭𝐮𝐝𝐲
Nicole had been running a successful physical therapy practice for 17 years. However, when the Covid-19 pandemic hit, her business came to an abrupt halt with most of Nicole's resources depleting rapidly.
Nicole is one determined person, so she was able to rebound quickly and increase her patient base despite difficult circumstances. The problem was she was spending 𝐥𝐨𝐧𝐠 𝐡𝐨𝐮𝐫𝐬 at the clinic treating patients, without much time to spend making sure her business was running well and she certainly did not have quality time left for her family. To make things worse, the money from insurance companies was 𝐫𝐞𝐝𝐮𝐜𝐞𝐝, making all her work worth MUCH less.
🗨️ In a desperate DM to me, she wrote,
"𝐈 𝐜𝐚𝐧𝐧𝐨𝐭 𝐠𝐨 𝐨𝐧 𝐥𝐢𝐤𝐞 𝐭𝐡𝐢𝐬. 𝐈 𝐟𝐞𝐞𝐥 𝐥𝐢𝐤𝐞 𝐈'𝐦 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐧𝐨𝐭𝐡𝐢𝐧𝐠. 𝐈 𝐜𝐚𝐧 𝐛𝐚𝐫𝐞𝐥𝐲 𝐦𝐚𝐤𝐞 𝐩𝐚𝐲𝐫𝐨𝐥𝐥. 𝐈𝐟 𝐲𝐨𝐮 𝐜𝐚𝐧'𝐭 𝐡𝐞𝐥𝐩 𝐦𝐞, 𝐭𝐡𝐞𝐧 𝐈 𝐰𝐢𝐥𝐥 𝐜𝐥𝐨𝐬𝐞 𝐦𝐲 𝐜𝐥𝐢𝐧𝐢𝐜 𝐟𝐨𝐫 𝐠𝐨𝐨𝐝."
↪️ We began working together. Between helping Nicole with her billing, improving practice efficiency, and adding strategic marketing to alter her payer mix, things began to improve immediately.
💵💰 We took over her billing and maximized reimbursement, plus within six weeks generated over $21,000 in re-billing denials and partial denials that her 𝐟𝐨𝐫𝐦𝐞𝐫 𝐛𝐢𝐥𝐥𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐝𝐢𝐝𝐧'𝐭 𝐭𝐚𝐤𝐞 𝐭𝐡𝐞 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐝𝐨. 𝐓𝐡𝐚𝐭 𝐰𝐨𝐮𝐥𝐝 𝐡𝐚𝐯𝐞 𝐛𝐞𝐞𝐧 𝐋𝐎𝐒𝐓 𝐑𝐄𝐕𝐄𝐍𝐔𝐄!
📈 We 𝐞𝐱𝐩𝐚𝐧𝐝𝐞𝐝 her patient marketing which increased her visits by 12% in just two weeks.
💲 We 𝐚𝐝𝐝𝐞𝐝 referral source marketing that has added 19 new referral sources in one month, which generated over $26,500 in new revenue so far.
✨ With our help, her resilience, hard work, dedication, and creativity enabled her to 𝐭𝐮𝐫𝐧 𝐚𝐫𝐨𝐮𝐧𝐝 𝐡𝐞𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐢𝐭𝐡𝐢𝐧 𝐚 𝐟𝐞𝐰 𝐦𝐨𝐧𝐭𝐡𝐬 – which others thought would be impossible!
👋 📈 Today, Nicole's practice is 𝐭𝐡𝐫𝐢𝐯𝐢𝐧𝐠 - proving that it is possible for independently owned physical therapy clinics to generate 𝐡𝐢𝐠𝐡 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐚𝐧𝐝 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐜𝐚𝐫𝐞, despite the obstacles!
If you're feeling like Nicole was, 𝐝𝐨 𝐧𝐨𝐭 𝐠𝐢𝐯𝐞 𝐮𝐩! You have people who can help you. You just need to ask.
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